Foreign Policy (FP) is seeking a resourceful, versatile go-getter to join our data operations team as a customer success associate in Washington DC.
The CSA will act as the primary point of contact for our readers and subscribers, ensuring unimpeded access to our services and overall client satisfaction, responding to inquiries and troubleshooting issues. The CSA will also be the voice of our customers to stakeholders within the organization, helping to drive product development and improvement.
FP’s business team is a talented and dynamic group which thrives on challenges and the opportunity to have an impact each and every day. We are a collaborative team, so candidates need to work well with others and be ready to participate fully in our business operations. This is a great opportunity for an entrepreneurial self-starter.
Core responsibilities include:
Foreign Policy celebrates multiple points of view that reflect our global and multicultural following. We embrace diversity and are committed to an inclusive culture that encourages and supports the diverse voices of our employees.